Medical Services Specialist

Medical inquiries & marketing reviews

Become the ethical communication ambassador within the Danish and Norwegian subsidiary
Do you want to make a difference for patients and physicians? Do you relish the chance of mastering the field of medical information, medical review and ethical product communication and contribute to the successful launches of multiple products? Then you could be our new Medical Services Specialist located in Denmark in the Nordic Medical Services Team working in a vibrant cross-cultural environment.

Broad medical role reviewing healthcare communications and responding to complex medical inquiries
As a Medical Services Specialist, you review and approve all promotional materials and certain marketing activities. You ensure medical and scientific accuracy, the highest ethical standard and compliance with applicable rules, regulations and ethical codes in MSD’s promotional communications. Together with your Nordic Medical Services colleagues, you help marketing and sales colleagues in understanding the corporate standards and processes for promotional material approvals and the current practice of the local code. Additionally you respond to complex medical inquiries about MSD products from health care professionals and relevant stakeholders, which have not been solved by first line medical Information services. You support your colleagues in the other Nordic countries by acting as sparring partner, extra resource and/or back up.

Variable tasks and key support to Local Management Team and Brand leads
The role is broad and contains variable tasks with a major focus on marketing reviews and secondary on supporting the medical inquiries. The key tasks are:

  • Management of local vendor (DK & NO) who provides first line medical information services (incl. pharmacovigilance and product quality requirements)
  • Providing early input to innovative ideas and activities, sparring business colleagues
  • Ongoing evaluation and improvement of the quality and effectiveness of the Nordic Medical Services Team
  • Implement global initiatives in medical information and medical review locally
  • Participating in cross-functional and/or cross-country activities

You understand science and people
You have either a pharmacist degree or equivalent (MSc) in Life Sciences, and more than 2 years of experience within medical information services or approving promotional pharma materials. You are driven by ethics and integrity, a patient and customer focus, and you establish strong relationships with multiple internal stakeholders across different functions. You have learned that trust, achieved through a strong desire to reach results while focusing on patients and customers and highest ethical and scientific standards, is a prerequisite for success in this industry. Combining a strong head for science with business acumen and strong communication skills, you easily communicate with customers in Medical Information as well as various internal stakeholders.

As a person, you have the flexibility to adapt and succeed in a rapidly changing environment. You are able to work independently, you can take decisions and apply rules and guidance on new activities and situations even though not all facts are available. You are good at listening and understanding others perspectives, yet you know how to get your point across in a way that makes colleagues and external stakeholders appreciate your expertise, skills and high ethical standard. In addition you have excellent verbal and written communication skills in English and Danish and/or Norwegian.

The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group A/S. Please submit your CV and application in English on – If you would like to find out more about this position before submitting your application, please do not hesitate to contact Director, Tom Zehngraff on tel.: +45 70 20 12 75. Please note that we will reply to the email address from which you send your CV.

About MSD in the Nordics
“For over 125 years and counting our company has revolutionised global health care. Today, more than 800 people work for our company in the Nordics alone. Innovation is our life’s blood, and you will be a part of developing new and customer centric health care solutions that go beyond medicine to help people be well and live better lives during treatment. We have a strong pipeline of products within medicines, vaccines, biologic therapies and animal health products. We work every day to make healthcare accessible to as many as possible, which requires top talent within both R&D, marketing, finance, health economy and policy shaping. Globally, we operate in 140 countries and demonstrate our commitment to increasing access to health care through far-reaching policies, programs and partnerships.”

Deadline for application: As soon as possible
Workplace: Havneholmen
Company: MSD Danmark A/S
Reference: 1901.301