Strategy Manager – Consumer Business

Do you want to drive strategic initiatives and programs that accelerate global profitable sales growth in a world-leading company?

With the aspiration to improve the capability to lead and drive all strategic commercial activities across the consumer business, this could be your chance to take on a challenging and motivating position as Strategy Manager in a successful global audio company.

Strategic Change Maker
Through its Jabra brand, GN Audio makes life sound better by offering intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. As Strategy Manager you will be responsible for driving strategic projects and initiatives that will have significant positive long-term impact on the business. It is a diverse, high-impact role which is closely integrated into the business and global sales organization. By providing professional project management skills into the sales organization, you will enable them to focus on their day-to-day sales activities whilst ensuring strategic initiatives are both developed and executed upon.

Today, Jabra is a top 5 brand within true wireless headphones in most key markets across the globe and compete with global super brands such as Apple, Samsung, Sony, and Bose. To succeed in this fiercely competitive arena is a top strategic priority for GN Audio and therefore has significant attention from the senior management team and board. You will drive multiple projects and report and articulate these to senior management. Ultimately, you will act as the Program Office for all strategic Consumer Business initiatives and be responsible for the co-ordination and reporting of the Consumer Business strategy implementation, acting as a program owner and business partner for the sales organization on strategic initiatives.

An example of such an initiative is the digital capability project which the company has identified as crucial to ensure a successful migration towards a more e-commerce-based business. Another example could be to assess the business opportunity in specific geographical markets, and subsequently build the business plan required to successfully execute on the opportunity. Essentially, you will be a change maker!

Strong commercial awareness and outstanding project management skills
As Strategy Manager, we expect you to have a relevant education and a minimum of 3 years of experience working with international commercial strategy projects in a complex business environment. Ideally you come from a strategy consultancy background or a similar internal strategy position. You are motivated by working in a complex, fast-paced environment where you have daily interactions with stakeholders from different cultural backgrounds. You possess a high level of emotional intelligence and bring a humble yet ambitious attitude into your collaboration with other people.

As a person your work is structured and consistent, you have a natural eye for detail and thrive in an ever-changing environment with stakeholders with high demands. You possess a strong analytical mindset and excellent communication skills, as well as a proven talent for stakeholder management. You are fluent in English, written as well as verbally.

If you want to join an international company with a dynamic environment and make a significant impact in driving important developments that are crucial for how GN Audio performs in the future, then do not hesitate to apply for this interesting position.

Apply for this unique position with GN Audio
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group A/S. Please submit your CV and application in English on www.compasshrg.com – If you would like to learn more about this position before submitting your application, please do not hesitate to contact Director, International Business, Karsten Hald Pedersen on tel.: +44 7557 760 682. Please note that we will reply to the email address from which you send your CV.

About GN:
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. Our unique competences within medical, professional and consumer audio solutions help us continue to transform lives through the power of sound.

GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturisation and collaborations with leading technology partners. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter.

Deadline forapplication:As soon as possible
Workplace:Ballerup
Reference:2117.127
Company:GN Audio

Contact:

Strategic Business Manager

GN Audio has in 2020 taken significant market share and delivered exceptional growth in both revenue and EBITA, driven by its leading product portfolio and continued strong execution across the organisation. In 2021, the growth is expected to continue. As companies and enterprises have invested in employees working from home, due to the ongoing pandemic, demand for GN Audio’s enterprise products has increased even further.

With current market trends such as high focus on customer experience, increased use of AI and the development of new ways of working, GN Audio has decided to strengthen their commercial powerhouse within Contact Center Solutions. They are therefore looking for an experienced business strategist with excellent stakeholder management skills to join their Contact Center Solutions Business Unit.

Connect insights, knowledge and resources across the functions
In the role as Strategic Business Manager, you will take part in developing new commercial product business cases within Contact Center Solutions – connecting insights, knowledge and resources across the functions of R&D, Product Management, Sales and Marketing. On a regular basis, you will be handling one-two new cases at a time.  Therefore, one of the overall objectives in the role is that you use your strong analytical skills to develop a solid business case and prepare for GN Audio to have the resources and capabilities to make a legitimate decision based on your findings. You will be responsible for gathering regional insights from Sales and drive the solution for commercial challenges. Furthermore, you will engage in product definition and development from a commercial perspective where your strategic capabilities will come to play. In the role, you will drive go-to-market planning and launch readiness for the new products. To succeed it is essential that you possess excellent project management skills, analytical strength and determination – you navigate effortlessly between stakeholders, and you are able to mobilise resources and get them behind the business cases.

The role offers a very interesting and challenging opportunity to become part of a fast-growing company that has delivered 20-40% top line growth p.a. for the past three consecutive years. You will step onto a development journey with plenty of opportunities to grow within the business unit, but also in other parts of the organisation. You will join a company and a team with a non-hierarchical culture, and where you will be expected and enabled to deliver to your full potential.

We expect you to hold a B.S. or M.S. degree with top 10% results in e. g. business, engineering, economics or finance. You bring at least 2+ years of experience within management consulting or an internal strategy function or at least 4+ years of experience with commercial management, product management or similar.
You have a solid strategic, financial and project management background – experience within strategy, sales and marketing, product development and/or finance is an advantage. Furthermore, you have demonstrated a strong commercial and financial acumen, analytical skills and a data-driven mindset.

Would you like to know more?
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Senior Research Consultant Pernille Hemmingsen: +45 70 20 12 75. Please submit your application and CV in English as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About GN Audio:
Jabra is a leader in engineering communications and sound solutions – innovating to empower both consumers and businesses. Proudly part of the GN Group, we are committed to letting people hear more, do more, and be more than they ever thought possible.
Through sound and video, we help transform lives. Jabra engineering excellence leads the way, building on 150 years of pioneering work. This allows us to create integrated headsets and communications tools that help professionals work more productively; wireless headphones and earbuds that let consumers better enjoy calls, music, and media; and pioneering video conferencing solutions, enabling seamless collaboration between distributed teams.

Jabra employs approx. 1,800 people worldwide, and reported annual revenue of DKK 6,2bn in 2019. The GN Group, founded in 1869, operates in 100 countries and delivers innovation, reliability, and ease of use. Today, GN employs 6,500 people, and is Nasdaq Copenhagen listed. GN makes life sound better.
Visit our homepage jabra.com – and connect with us on LinkedIn, Facebook and Twitter.

Deadline for application: As soon as possible
Workplace: Ballerup
Reference: 2107.126
Company: GN Audio

Contact:

Nordic Digital Marketing Manager

Stærk Marketer med erfaring fra både online og offline
I rollen som Nordic Digital Marketing Manager forventes du at kunne kombinere marketing tiltag og strategier for både online og offline salgskanaler. Du har ansvaret for at drive og udvikle Bosch’s digitale projekter, samt for at implementere Bosch’s brand strategi på alle online touchpoints i Norden. Offline sales er stadigvæk den dominerende salgskanal, og rollen som Nordic Digital Marketing Manager vil dermed også kræve udviklingen af marketing tiltag for offline sales af tilbehørsvarer i Power Tools segmentet. Online sales byder på et stort udviklingspotentiale og som den nye Nordic Digital Marketing Manager, skal du kunne vækste dette område fremadrettet. Du forstår sammenhænge og processer i den digitale verden og kan løbende tilrette den digitale strategi til den digitale udvikling og de digitale trends i markedet.

Du er en person med et udpræget salgsgen med høj sans for kvalitet og gennemtænkte løsninger. Du har mod på at udvikle både dig selv og dit ansvarsområde. For den rigtige person vil rollen kunne tilbyde spændende udviklingsmuligheder på næste niveau.

Vi leder efter dig med potentiale!
Du sidder i dag som Brand Manager, Senior Brand Manager eller Marketing Manager. Du har et indgående kendskab til både offline og online marketing, og så brænder du for at eksekvere. Du har dokumenteret succes i digital projektledelse og udførelse af marketingstrategier, samtidig med at din viden omkring POS og Category Management er på et højt niveau.

Vi søger en fleksibel og resultatorienteret team player, der med sit høje motivationsniveau kan tænke selvstændigt og handle proaktivt. Du har et kommercielt fokus med interesse og flair for tekniske produkter, og så er du god til at opbygge og vedligeholde relationer.

Er du interesseret og vil vide mere?
Rekrutteringen sker i samarbejde med konsulentfirmaet Compass Human Resources Group. Vil du vide mere om stillingen, er du velkommen til at kontakte Research Consultant Kristian Aagerup på +45 70 20 12 75. Vi læser ansøgninger løbende og beder dig derfor indsende din ansøgning samt CV hurtigst muligt. Bemærk venligst, at vi behandler alle henvendelser fortroligt, og at vi returnerer svar til den mailadresse, som du oplyser.

Frist for ansøgning: Hurtigst muligt
Arbejdssted: Ballerup
Reference: 2107.117
Company: Robert Bosch A/S

Kontakt:

Senior Platform & Automation Consultant

Do you want to drive the operational performance of the cloud-based Customer Engagement Platforms in a world-leading company?

With the aspiration to implement and optimize first-class customer support solutions, this could be your chance to take on a challenging and motivating position as Senior Platform & Automation Consultant in a successful global audio company.

Go-to Expert
Through its Jabra brand, GN Audio makes life sound better by offering intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. As Senior Platform & Automation Consultant you will play a key role in ensuring that Jabra Support & Services’ strategy is executed and implemented in correlation with the latest customer support trends by continuously optimizing the company’s cloud-based Voice Platform, as well as Customer Engagement Platform. Both of these are vital for GN Audio’s ability to successfully support their customers globally.

Over the next 12 months, GN Audio is looking to migrate to two new cutting-edge Voice and Customer Engagement Platforms that are better suited to meet the future needs of the business. A crucial part of your role will be to ensure continuous improvement and maintenance of both customer and agent facing experience by using acquired knowledge to bridge any gaps in the setup and processes of the Voice and Customer Engagement Platforms. Through channel orchestration, automation, and AI implementations, you will make significant positive contributions towards improving both customer and agent experience in the Jabra support ecosystem.

Strong Customer Engagement technology and project management skills
As Senior Platform & Automation Consultant, we expect you to have a relevant education and a minimum of 5 years of experience working with modern cloud-based Voice and Customer Engagement Platforms in an international context, such as Amazon Connect, Genesys, Twilio, Zendesk and Salesforce Service Cloud. Ideally you come from a similar position such as Senior Consultant or Project Manager. You are motivated by working in a complex, fast-paced environment where you have daily interactions with stakeholders from different cultural backgrounds.

As a person you have a proactive, structured, customer-centric mindset. You demonstrate consistency and resilience in every interaction and challenge you face and thrive within an ever-changing environment where a sense of urgency and the ability to prioritize are key. You possess excellent interpersonal and communication skills, as well as a proven talent for project management. You are fluent in English, written as well as verbally.

If you want to join an international company with a dynamic environment and make a significant impact in driving important developments that are crucial for how GN Audio performs in the future, then do not hesitate to apply for this interesting position.

Apply for this unique position with GN Audio
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Director, International Business, Karsten Hald Pedersen on tel.: +44 7557 760 682. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About GN Group
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. Our unique competences within medical, professional and consumer audio solutions help us continue to transform lives through the power of sound.

GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturisation and collaborations with leading technology partners. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter.

Deadline forapplication:As soon as possible
Workplace:Ballerup, Copenhagen
Reference:2117.055
Company:GN Audio

Contact:


Head of Customer Quality Intelligence

At GN Hearing, they want to help people hear more, do more and be more than they ever thought possible. Their innovative audio solutions improve lives every day, and as they continue to strive for high quality products for their end users, the Quality organisation holds a central position in the company. To head the Customer Quality Intelligence department, they are now looking for an experienced manager to join their quest.

As the new Head of Customer Quality Intelligence you will lead the Customer Quality Intelligence (CQI) team with the purpose to detect, investigate and improve systematic quality issues as well as providing second line Technical support. The department currently consists of 10 skilled, dedicated and experienced people ranging from hardware- and software specialists to project managers, analytics and coordinators.

As a member of the Corporate Quality management team, the new Director will be involved in the continuous improvement of Corporate Quality in general and specifically Quality Intelligence as well as being an authentic role model for the corporate quality mindset.

Key Responsibilities
Besides the areas mentioned above, some of the key responsibilities of the role will involve:

  • Own and develop processes related to Customer feedback, Complaints and Improvements (CAPA) in compliance with regulations
  • Define and drive strategic initiatives
  • Key stake holder in IT system development (SmartSolve, Salesforce)
  • Report Product Quality status to management and other stakeholders
  • Secure good collaboration with other functions (Customer care, Product management, Local Q teams, Sales, R&D and GOP)
  • Responsible for driving both qualitative and quantitative data analysis allowing for proactive trending of market failures enabling us to react fast (before it turns into an issue that impacts business)

Self-motivated leader with solid experience
It is expected that you are a strong team player with good communication and cooperation skills, who demonstrates proactivity and self-drive. You are passionate about quality and the use of best practices and methodologies, and your professional integrity guarantees strong stakeholder management, allowing Senior Management to have confidence in execution, progress and deliverables. Furthermore, you have sufficient insight into commercial aspects, to allow for proper consideration of business value in the decision-making process. Since this is a senior role, with extensive responsibilities, it is expected that you bring at least 5+ years’ experience in within Quality Intelligence and a proven track record, preferably from the Medical Device industry.

If you share our passion for helping people, we look forward to receiving your application!
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Research Consultant Emine Murati on tel.: +45 70 20 12 75. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About GN Hearing:
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious journey through more than 150 years has taken us from telegraph cables to radio waves and intelligent audio engineering. Our unique competences within medical, professional and consumer audio solutions help us continue to transform lives through the power of sound.  

GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturisation and collaborations with leading technology partners. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,500 people and is listed on Nasdaq Copenhagen (GN.CO).
Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter.

Deadline for application: As soon as possible
Workplace: Ballerup
Reference: 2121.119
Company: 
GN Hearing

Contact:

Nordic Sales Manager

Brænder du for at drive salget af høj kvalitets tekniske produkter i Norden og samtidig udvikle et fantastisk salgsteam, så er her muligheden for dig?
Bosch Thermotechnik er en del af Robert Bosch A/S og er den førende virksomhed inden for energieffektive varmeprodukter og varmtvandsløsninger. De tilbyder nu en spændende rolle som nordisk salgschef med ansvaret for at sælge deres avancerede produkter til forretningsområdet Industrial Heating på det nordiske marked. Samtidig vil du også være ansvarlig for ledelsen og udviklingen af ​​de team, er består af i alt fire personer i direkte reference. En af disse er en teamleder, der har yderligere fire personer i reference.

Sælg innovative tekniske produkter af høj kvalitet
Som Nordic Sales Manager hos Bosch Thermotechnik har du en vigtig rolle i at hjælpe hele virksomheden med at opfylde deres ønske om at vækste på det nordiske marked. Du har direkte ansvar for bestemte nøglekunder såvel som du søger efter nye kunder og kontaktpersoner. Du har en grundig forståelse for energiteknik og termodynamik og evner at bringe denne viden i spil i sparringen med kunderne.

Industrial Heating området dækker over komplette løsninger til damp, varmt vand, opvarmning, decentral energiforsyning samt ventilation. Produkterne dækker over Kedler, Varmtvandskedler, Dampkedler, Varmepumper og Spilvarmesystemer. Ydermere sælges der også udstyr samt komponenter til styring og konnektivitet.

Fremragende kommunikationsevner og en analytisk tankegang
Det forventes, at du er uddannet enten ingeniør, maskinmester eller lignende og har erfaring med B2B salg af tekniske produkter. Ledelseserfaring er ikke et krav, men du skal være parat til at påtage dig ledelsesansvaret for dine medarbejdere.

Du trives med ​​salgsrollen, og du er en proaktiv netværker, der engagerer sig naturligt med interne og eksterne interessenter for at opbygge stærke relationer. Du arbejder komfortabelt både på det strategiske og det operationelle felt og drives af resultater og den interne lidenskab for at give din kunde den bedst mulige løsning.

Udover de ovennævnte kompetencer og erfaring forventer vi, at du:

– Er flydende i engelsk og dansk både i skrift og tale.

– Erfaren bruger af ​​MS Office-pakken.

Spændende arbejdsplads med gode udviklingsmuligheder
Dette er en chance for at blive en vigtig del af en førende virksomhed inden for energieffektive varmeprodukter og varmtvandsløsninger og arbejde tæt sammen med mange forskellige interessenter på både nationalt og nordisk niveau. Det er også en mulighed for at arbejde med førende produkter og hjælpe med at opfylde de høje vækstambitioner. Den nordiske salgschef har stor indflydelse på forretningen og roller tilbyder spændende udviklingsmuligheder for den rigtige kandidat.

Er du interesseret og vil vide mere?
Rekrutteringen sker i samarbejde med konsulentfirmaet Compass Human Resources Group. Vil du vide mere om stillingen, er du velkommen til at kontakte Research Consultant Kristian Aagerup på +45 70 20 12 75. Vi læser ansøgninger løbende, og beder dig derfor indsende din ansøgning samt CV hurtigst muligt. Bemærk venligst, at vi behandler alle henvendelser fortroligt, og at vi returnerer svar til den mailadresse, som du oplyser.

Ansøgningsfrist:Hurtigst muligt
Arbejdssted: Ballerup
Reference: 2121.101
Virksomhed:Robert Bosch A/S

Kontakt:

R&D Programme Manager

Drive complex, innovative and highly technical programmes and contribute to developing products that improve the daily life for people across the globe.

At GN Hearing, they want to help people hear more, do more and be more than they ever thought possible. Their innovative audio solutions improve lives every day, and as they continue to strive for excellence for their customers, they need a new, experienced R&D Programme Manager, to join their quest.

As their new R&D Programme Manager, you will join an international team of highly skilled and passionate programme- and project management colleagues in the R&D organisation. Here, they lead highly complex, cross-disciplinary, multi-site product development programs and ensure successful completion according to GN Hearing requirements. In addition to hands-on project management, they serve as liaisons between the programmes and Senior Management. They demonstrate leadership by serving as role models and mentors, inspiring colleagues to attain goals and pursue excellence on a daily basis.

Manage complex, global programmes and stakeholders from a-z
As R&D Programme Manager, your main responsibility will be to manage projects and programs with a high degree of technical complexity. This means that your finest task is to balance needs across the organisation to ensure optimal programme output. You will work closely together with the Product Manager and in close collaboration with the Lead Architect, you will comprise the Programme Leadership, and this threefold partnership is crucial for success in this role.

In addition to collaboration with other Programme and Project Managers on a daily basis, you work with technology architects and system engineers to ensure technical and system integration perspectives and delivery focus. In this way, you will create an effective programme structure that executes efficiently, ensuring team alignment of purpose, goals, expectations and individual contributions. At GN Hearing, they work in an agile set-up, in a fast-moving environment and highly dynamic market in constant change.

Self-motivated leader with solid experience
They are looking for a strong team player with good communication and cooperation skills, who demonstrates proactivity and self-drive. You are passionate about quality and the use of best practices and methodologies, and your professional integrity guarantees strong stakeholder management, allowing Senior Management to have confidence in execution, progress and deliverables. Furthermore, you have sufficient insight into commercial aspects, to allow for proper consideration of business value in the decision-making process. Since this is a senior role, with extensive responsibilities, it’s expected that you bring at least 5+ years’ experience in programme management of complex systems with a high level of software complexity and a proven track record, preferably from the Medical Device industry.

Make your mark on a growing, global organisation on an exciting journey
In the role as R&D Programme Manager, you will have a-z responsibility for some of the most complex and technically challenging programmes in GN Hearing, effectively ensuring your influence at the forefront of their new product development. With focus on empowerment, they guarantee you the room and independence to make your leadership style shine.

As GN Hearing continues its exciting journey, there are ample opportunities for both personal and professional development, as part of a global, growing organisation, that makes a difference for people every day.

If you share our passion for helping people, we look forward to receiving your application!
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Joan Hemmingsen on tel.: +45 70 20 12 75. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About GN Hearing:
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious journey through more than 150 years has taken us from telegraph cables to radio waves and intelligent audio engineering. Our unique competences within medical, professional and consumer audio solutions help us continue to transform lives through the power of sound.  

GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturisation and collaborations with leading technology partners. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter.

Deadline for application: As soon as possible
Workplace: Ballerup
Reference: 2121.074
Company: GN Hearing

Contact:

System Specialist, Global AMS

Do you want to drive forward the operational IT system performance of the Aftermarket Services department in a world-leading company?

With the aspiration to implement initiatives to automate and align processes globally, this could be your chance to take on a challenging and motivating position as System Specialist, Global AMS in a successful global audio company.

Go-to Expert
Through its Jabra brand, GN Audio makes life sound better by offering intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. As System Specialist, Global AMS you will be the expert on crucial IT systems within Aftermarket Services, taking ownership of operational aspects and acting as the go-to person within the organization on IT systems and processes in large cross-functional projects. As such, you will be responsible for driving IT development for AMS in close collaboration with GN Audio’s global IT function.

You will confidently assist Global Aftermarket Services in optimizing AMS business for the implementation of expanded automation and improved system handling, including Microsoft Dynamics AX and Jabra ServiceNet (JSN). This also includes automated processes through 3PLs.

Furthermore, you will serve as the go-to person for the Global AMS team with regards to IT issues, and as such fix and problem-solve on IT systems and processes for both AX and JSN. An important aspect of this is to accurately document solutions for encountered issues in order to ensure continued operations efficiency. You will take a helicopter view of the IT system environment from an AMS perspective, ensuring that any regional changes or fixes made do not negatively impact other regions; everything put into place in the system must work globally. Another consideration is ensuring that anything implemented does not impede the long-term development of the system and how AMS uses it.

Strong analytical mindset and Microsoft Dynamics AX skills
As System Specialist, Global AMS, we expect you to have a relevant educational background and a minimum of 5 years of experience working with international aftermarket services in a fast-moving environment. Ideally you come from a similar position such as Project Manager or Specialist. You are a super user in Microsoft Dynamics AX and preferably also experienced in working with Microsoft Dynamics 365. You have sound analytical and problem-solving skills, combined with solid IT system integration knowledge and process understanding. Moreover, you have strong stakeholder management skills and are a skilled communicator, as well as a conceptual thinker, who thrives on prioritizing and managing many tasks at the same time.

If you want to join an international company with a dynamic environment and make a significant impact in driving important developments that are crucial for how GN Audio performs in the future, then do not hesitate to apply for this interesting position.

Apply for this unique position with GN Audio
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Director, International Business, Karsten Hald Pedersen on tel.: +44 7557 760 682. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

Deadline forapplication:As soon as possible
Workplace:Ballerup
Reference:2017.388
Company:GN Audio

Contact:

AMS Operations & Excellence Manager

Do you want to drive forward the operational performance of the Aftermarket Services department in a world-leading company?

With the aspiration to implement initiatives to automate and align processes globally, this could be your chance to take on a challenging and motivating position as AMS Operations & Excellence Manager in a successful global audio company.

Change maker
Through its Jabra brand, GN Audio makes life sound better by offering intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. As AMS Operations & Excellence Manager you will ensure operational efficiency and compliance in AMS operations worldwide through the monitoring of operational performance and quality, as well as processes and systems.

You will confidently coordinate global process implementations for both new processes and the optimization and upgrade of existing processes within operational and/or systems handling. An example could be within sustainability, which is a clear focus area for the company, as they are looking to reuse product components where it makes sense, as well as reselling refurbished products in suitable markets.

Also, you will lead and own customer facing tools and programs in AMS such as Jabra ServiceNet (JSN), as well as AMS functionality in Jabra apps. Another key responsibility is to own Jabra warranty terms and policies management and ensure they are managed, controlled, and updated to reflect worldwide need and regulations through close collaboration with internal stakeholders.

To succeed with these important objectives, you will have a keen focus on having an excellent understanding of GN Audio’s end user customers, their needs and behaviors, including changes in product user scenarios etc.

Strong analytical mindset and stakeholder management skills
As AMS Operations & Excellence Manager, we expect you to have a relevant educational background and a minimum of 5 years of experience working with international aftermarket services in a fast-moving environment. Ideally you come from a similar position such as Aftermarket Services Manager or Specialist, or alternatively with a background as a Project Manager. You have sound analytical skills and commercial awareness, combined with solid IT and process understanding including experience with process mapping. Moreover, you have strong stakeholder management skills and are a skilled communicator, as well as a conceptual thinker, who thrives on prioritizing and managing many tasks at the same time.

If you want to join an international company with a dynamic environment and have a significant impact in driving important developments that are crucial for how GN Audio performs in the future, then do not hesitate to apply for this interesting position.

Apply for this unique position with GN Audio
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Director, International Business, Karsten Hald Pedersen on tel.: +44 7557 760 682. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

About GN Audio A/S:
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. Our unique competences within medical, professional and consumer audio solutions help us continue to transform lives through the power of sound.

GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturisation and collaborations with leading technology partners. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).

Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter. 

Deadline forapplication:As soon as possible
Workplace:Ballerup
Reference:2017.387
Company:GN Audio

Contact:

IT Supply Chain Management Consultant

Do you want to take part in implementing value adding Supply Chain solutions?

GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. The unique portfolio of medical, professional and consumer audio solutions – and the deep Research & Development expertise behind their range of products – give the brands unprecedented advantages in the med-tech, hearable and intelligent audio field.

The GN organisation is under continuous development always striving to be in front of the competitors. At GN they are very much aware that reaching ambitious goals only happens if the organisation is prepared to support this journey. One of the many steps the organisation is taking to ensure business readiness for future growth and efficiency, is the exciting project of updating an implementing a new global ERP system. As a growing company, GN needs a strong IT backbone to support this journey today and in the future.

For the past 1½ years, Group IT has worked extensively to implement Microsoft D365FO as the new global ERP platform in GN Hearing. Over the next 4-6 years, this implementation will cover all functionalities within sales, supply chain, manufacturing, and finance. The next step in the ERP transformational journey is to implement Microsoft D365FO as the global ERP platform for GN Audio as well. With this implementation, they will secure one common ERP platform and allow for high quality and synergies across their business units – GN Audio and GN Hearing.

To achieve a successful implementation, they are now looking for a new ambitious colleague to join their ERP Project Team consisting of 26 people in total in Group IT.

As IT Supply Chain Management Consultant, you will become part of the team that designs and delivers ERP SCM solutions. The main part of your work will consist of project activities, where you will participate in the design, development, and deployment of D365FO in their 30 entities globally. This implies collecting, documenting, and challenging business requirements to design and deliver value-adding solutions within your areas of functional responsibility. In close collaboration with their external partners and with your colleagues, you will:

  • Define, design, and develop SCM solution and integrations suitable for global use. You will mainly be working with D365FO. However, you will also participate in implementing minor improvements of their current SCM solution in the current AX2012 solution.
  • Advice users and colleagues on how to benefit from using standard functionalities.
  • Collaborate closely with global colleagues both within IT and business users.
  • Provide excellent 3rd level support for complex technical D365FO/AX2012 issues if the issues cannot be solved by their application support team.

Ambitious, energetic and results oriented IT SCM consultant
To succeed in this role, you have the drive and willingness to learn and have a good understanding of supply chain and what solutions D365FO can provide. It is also vital that you are able to constantly listen to and challenge your stakeholders throughout the organisation with the purpose of transforming the way they operate.

You bring a business-, and analytical mindset. You thrive in a dynamic environment and take pride in delivering projects within scope.

We expect you to have:

  • Preferably a candidate or diploma degree within SCM or a similar field.
  • +2 years of experience working with Microsoft Dynamics AX2012/D365FO.
  • Have expert knowledge of AX2012/D365FO SCM functionalities.
  • A background as internal or external SC consultant.

As IT Supply Chain Management Consultant, you will join a truly innovative environment in one of the world’s leading audio solutions company. You will have the opportunity for professional and personal development in a cutting edge, global high-tech company. You will have exposure to senior stakeholders and thus an entry point to an exciting career within the Global GN Group.

Apply for this unique position with GN Group
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Research Consultant Emine Murati on +45 70 20 12 75. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

Deadline for application: As soon as possible
Workplace: Ballerup
Company: GN Group
Reference: 2121.054

Contact: