North Customer Operations Manager
Are you ready to be part of a dynamic team and work across the North in the exciting field of Sales and Operations?
Overseeing operations across Region North
EssilorLuxottica Group designs and manufactures a wide range of lenses and frames to correct and protect eyesight. The group is the global market leader with presence in more than 150 countries. To support their further development, they are now looking for a Customer Operations Manager to join the Operations Organization in Region North. You will be joining the Nordic Operations team – a team of 45 employees that strive to continuously improve the service offering for Essilor’s customers and end-users. The workplace will be in Spånga in Sweden.
As North Customer Operations Manager, you will act as the control tower between the customer, the business team, and the project teams. You are responsible for the operation projects linked to Buying Group & Chains including new offer or services such as Integrated Supply Chain, Safety full equipment offer, as well as standardization of processes when Chains are operating in multiple countries.
You will become a member of the Nordics operation committee where your valuable input will have a substantial impact on the operational priorities. Your main responsibility will be to define, plan and implement business requests in relation with key stakeholders.
More specifically your tasks will include but not be limited to:
- Manage key account operation projects requested by the business in the agreed timeframe
- Be responsible for project plans and local action plans
- Develop and implement new supply chain propositions
- Drive operations initiatives
- Assist Business teams in key account relationships by bringing operational expertise
- Participate in potential tenders to come
- Define, implement, and follow specific KPIs for your project and customers
Would you like to know more?
The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your application, please do not hesitate to contact Research Consultant Rebecca Saks at +45 70 20 12 75. Please submit your application and CV as soon as possible, if you are interested. Applications will be processed on an ongoing basis. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.
The EssilorLuxottica Group has put its expertise at the service of good vision in designing, manufacturing and distributing quality products and services through innovative business models. Today Essilor provides solutions to correct and protect the visual health of the 7.7 billion people in the world. Visit Essilor’s homepage to learn more: https://www.essilor.com/en// .
Deadline for application: As soon as possible
Workplace: Spånga, Sweden or alternatively in Copenhagen, Denmark