Senior Property Claims Handler to Zurich Nordic

Website Zurich Insurance

If you are a customer centric and engaging person that would like to join an innovative Claims team, then we would love to hear from you! We are looking forward to getting to know you!

Senior Property Claims Handler

Zurich Nordic have 190 employees and offers local and global insurance programs both standardized as well as individually tailored. Our customers are mainly international and large industrial companies. Our Nordic Claims department works with a wide range of claims within different Lines of Business for Customers in Nordic as well as in the rest of the world. We are now looking for an outgoing and positive person to join our Claims department as a Senior Property Claims Handler.

Zurich Nordic is a true cross border team and as a Senior Property Claims Handler you will independently handle all kind of claims across Nordic including large and complex claims. Your way of working is effective, proactive and efficient and you deliver excellent claims service supporting both the customer and Zurich. You communicate daily with different stakeholders such as customers, brokers, claimants, experts, underwriters and claim colleagues. You also gather relevant evidence and information to accurately assess the value of the claim and to recognise potential fraud/recovery indicators. The job includes regular contact with regional and global referral points.

The work location for this position is in Stockholm.

Qualification and experience:

·       Several years of experience of working within a technical Property claims environment, experience in other Lines of businesses is of course welcome

·       Excellent Technical knowledge along the claims handling core processes

·       Working with International Claims Handling

·       Relevant business/industry qualifications

·       Strong verbal and written communication skills in English are required, other Nordic languages a plus

Skills and competencies:

·       Ability to deliver excellent customer service

·       Proactive and innovative approach to claim solutions

·       Problem solving, decision making and judgment skills

·       Good communication and negotiation skills

As a person, you recognize the benefit of providing excellent customer service. You are accurate in your work and solution oriented. You are a team player and fast moving. You like working independently but with good abilities to co-operate with both customers and colleagues.

Apply for this exciting position now!

The recruitment process is carried out together with Compass Human Resources Group. Please submit your CV and application via the application link. If you would like to find out more about the role please do not hesitate to contact Recruitment Consultants Jens Holmberg 070 377 06 20, Anders Carlsson 070 766 26 91 or Research Consultant Jeanette Mellborg 073 324 43 83.

Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 210 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential.

So be challenged. Be inspired. Help us make a difference.