Service Owner, RPA

Metsä Group

Metsä Group is a forerunner in the bioeconomy utilising renewable wood from sustainably managed northern forests. Metsä Group focuses on wood supply and forest services, wood products, pulp, fresh forest fibre paperboards and tissue and cooking papers. Metsä Group’s sales totalled EUR 5 billion in 2017, and it employs approximately 9,400 people. The Group operates in some 30 countries. Metsäliitto Cooperative is the parent company of Metsä Group and owned by approximately 104,000 Finnish forest owners.

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Metsä Group ICT is a group level service function responsible for delivering and developing competitive ICT services group wide to all business areas and group functions.

To drive, develop and deliver robotic process automation (RPA) services to Metsä Group Business Areas and Group Services, we are now looking for a


to our head office in Espoo, Finland.

Job description

In this role you will be responsible for designing, documenting and maintaining Group’s RPA services solution architecture, implementation guidelines and practices and their delivery. You will identify and prioritize business process candidates for RPA and manage and prioritize RPA implementation portfolio and coordinate their implementation. You will work closely with Business Area and ICT colleagues translating business requirements to the ICT developers and service delivery partners. You will also develop a service roadmap for RPA and upgrade the service with evolving technology and customer requirements. You will also be responsible for vendor, cost and budget management for the service and when required lead issue resolution and application troubleshooting.


To succeed in this position, you should have:

̶        Degree in information technology such as BBA or M.Sc. and hands on development experience

̶        Native level Finnish and fluent English language skills

̶        Proven experience in RPA and/or other process automation development methodologies and implementation (experience in UiPath considered an asset)

̶        Good communication skills to different audiences and cultures, both with business and ICT stakeholders

̶        Service Management and Project Management skills

̶        Understanding of impact to business from ICT activities, preferably through ITIL and TOGAF frameworks

As a person you:

̶        are positive, innovative and open-minded

̶        are action, development, quality and results oriented

̶        have good interpersonal, presentation and communication skills with ability to influence people in a matrix organization

̶        use your own initiative and you are proactive

̶        have tolerance to cope with dynamics of changing environments

More information

What Metsä Group can offer you:

̶        International and inspiring working environment

̶        Challenging tasks and good personal development opportunities

̶        Good working atmosphere and support from colleagues in Group ICT and Business Areas


To apply, please send your application and salary request along with your CV by clicking at the button below by 9.9.2018


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