Being a Research Consultant in Compass

People – our clients, candidates and employees – are at the heart of what we do. We sat down with one of our Research Consultants in Finland, Hannele Håkansson, to talk about what it has been like working at Compass.

 

You have been working as a Research Consultant for Compass for 6 years now. How would you sum up your experiences at Compass during this time?

I have liked my task as a Research Consultant, because it makes me stay up to date about what’s happening in the Finnish business world. The assignments we work with come from various industries. I get to challenge myself all the time and constantly learn new things. I value trust, honesty and putting people first both in my own work community as well as with clients. What I think makes Compass stand out, is our culture and team spirit. We are all seen as equals, encourage each other forward and help each other out when needed – no matter the task.  It is also rewarding to work with our clients, some of whom we have been working with for more than 20 years. The length of these relationships speaks for itself about our client satisfaction, professionalism and quality of the work that we do.

 

What’s your background and what led you to apply to Compass in the first place?

I have over 20 years of experience in ICT from having worked in an international organisation before moving to Compass. During these years I was working in various roles, such as sales, marketing, finance, outsourcing as well as HR. These jobs gave me a comprehensive view into different industries through our clients as well as an excellent opportunity for networking, which I have found vital in my current job at Compass.

Before joining Compass I worked for 4 years as a research consultant for a company specialising in executive searches. I ended up in recruitment almost by accident, someone in my network was searching for a researcher and my previous manager had recommended me for the role. I was familiar with headhunting, executive searches and recruitment, but I wasn’t entirely sure what a research job entailed. With an open mind, I started working in recruitment and worked for another company first before I found my way to Compass. This too, happened almost by accident. I was searching for prospective clients whom we could sell our services from the company I was working for at the time, and stumbled upon Proselectum – the name which the Finnish Compass branch operated under before we joined forces and became a Nordic Group with Sweden, Norway, Denmark & the UK. I noticed Proselectum had a position open for a research consultant, and it seemed interesting for many reasons (one being a shorter commute). I immediately sent my application in and the next day I already found myself at their office in a job interview. Already in the interview I got a feeling that this would be a fun place to work in, it felt like coming home. And here I still am!

 

What does your day to day life at the office look like?

Every day at the office is different depending on which assignments we’re working with. I keep my eyes and ears open also after I leave work and follow news on business and the economy, research relevant social media and read magazines about the industry. You never know when or where a good client or candidate can pop up.

 

What’s the best part of the job?

The diversity in the work that we do as well as the people that I get to work with. It’s wonderful to get to partner and work with different types of people and organisations – both existing and new ones. It’s always as exciting to get to know a new client, listen to their needs and help solve their problems by finding the right candidate for the right job. We look at every assignment individually, which is why we constantly have to challenge ourselves and come up with new innovative ways of finding candidates. ICT searches are closest to my heart, since I have a broad range of knowledge and experience from the industry, as well as a good network from having worked 20 years in the industry.

 

How have you been able to grow within Compass? What have you learnt?

I have learnt to constantly stay alert and keep myself up to date on how people are doing and what’s happening in the business world, also during my time out of the office. I’ve also learnt to continuously develop myself and come up with novel ways of finding candidates. In the recruitment process it’s essential to have a comprehensive understanding on the client’s industry, corporate structure and nature of operations. I get a sense of joy every time I can help our clients, companies and candidates to find each other.

 

What are you most looking forward to in 2020?

Further challenges and assignments, new industries, new encounters with different types of people and exceeding the expectations of our current clients even better than before.