Head of IT Operations

Abacus Medicine

Are you a passionate leader with a solid background in IT operations and IT service management? Then this is your chance to join a fast-paced global business and shape the future of Abacus Medicine’s global Digital organisation.

Drive meaningful change in a key market

Abacus Medicine is experiencing remarkable growth, and this expansion is happening at an impressive pace. With clear and ambitious goals to capture new markets and introduce new services, Abacus Medicine is investing heavily in its digital infrastructure and organisation, all to ensure scalability, efficiency and excellence. To support this growth journey, Abacus Medicine is seeking an experienced Head of IT Operations to lead and oversee the Operations and Service Desk teams, elevating the department to world-class level performance.

Are you ready to embark on this journey with Abacus Medicine Group?

As the Head of IT Operations, you will play a key role in ensuring the delivery and maintenance of the global operational environment and IT systems. You will lead and oversee the company’s Operations and Service Desk teams across different geographical locations, collaborating with various internal and external stakeholders to support the company’s growing business.

In more detail, you will be responsible for developing and implementing IT operational strategies that align with the company’s business goals, overseeing the creation and enforcement of IT policies and procedures. You will manage and maintain the company’s IT infrastructure, ensuring system availability, reliability, and performance. Additionally, you will implement and oversee disaster recovery and business continuity plans, ensuring high standards of IT service delivery across all business units. You will manage IT support services, plan and execute IT projects on time and within budget, and ensure compliance with legal and regulatory requirements. The role involves implementing robust IT security measures, conducting regular security audits, and managing relationships and contracts with external IT vendors. In addition, you will support a multi-country IT operations team, fostering professional growth and managing performance to achieve objectives.

Fuel for your success in the role

This role provides a unique opportunity to take on a key leadership role at Abacus Medicine’s global Digital organisation, ensuring accountability of IT Operations and delivering reliable performance with swift problem resolution when issues arise. The preferred candidate should have solid experience in IT Operations Management, working in an international setting and possessing strong leadership skills, including managing remote teams and developing personnel. A thorough understanding of IT processes and experience in establishing or streamlining structures and processes are essential. The candidate should be adept at working with external vendors and contractors and have a solid grasp of IT infrastructure and systems. Familiarity with Microsoft technologies and Azure Cloud is preferred. Excellent structure, coordination, stakeholder management skills, and a passion for leadership and motivating people are also critical for this role.


The recruitment process is carried out in collaboration with the consulting company Compass Human Resources Group. If you want to learn more about this position before submitting your CV, please do not hesitate to contact Senior Research Consultant Irene Rajani or Partner Christian Winther on tel.: +45 70 20 12 75. Please submit your CV as soon as possible, if you are interested. Please note that all enquiries will be handled with confidentiality and that we will reply to the email address from which you send your CV.

Would you like to know more about Abacus Medicine?

Abacus Medicine was founded on the basis of a growing call for competition in the Danish pharmaceutical market to the benefit of Danish hospitals. To answer this call, Flemming and John Wagner founded Abacus Medicine with the purpose of carrying out parallel import and parallel distribution of original medicine within the EU.

Not long after it was founded, Abacus Medicine entered the Danish pharmaceutical market. Following this successful entrance, the company expanded its reach to Germany and Sweden. Since then, Abacus Medicine has pursued a vigorous and highly successful multi-market strategy, and the parallel import services are now available in 12 European markets with more to come.

Apart from Abacus Medicines’ many active sales markets, the company also has sales offices in 6 European countries: Denmark, the Netherlands, Germany, Austria, Spain and United Kingdom. The office in Copenhagen, Denmark functions as the headquarter for both the Group and Abacus Medicine.

Learn more about Abacus Medicine on Instagram and LinkedIn and get an insight into everyday life at the company.

Moving Healthcare. Moving You.

At Abacus Medicine Group, you’ll experience the power of Moving Healthcare. With their change mindset, they are moving the industry and improving healthcare as they broaden access to medicine.

But it’s not just about moving healthcare, it’s about Moving You. You’ll be part of a caring community of more than 1,300 people across the World. With Abacus Medicine, you will be valued, empowered, and have a direct impact on driving change. Access the future of medicine and make a difference together. Your move.

Deadline for application: As soon as possible
Workplace: Copenhagen
Reference: 2418.145
Company: Abacus Medicine

Christian Winther →

Partner & Practice Lead, Medtech

Irene Rajani →

Senior Research Consultant